Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Pure Entertainment DJ, we're committed to promoting responsible gaming. Online gaming through Neosurf casinos should only ever be viewed as entertainment – similar to going to the movies or attending a concert. It is never a reliable way to make money or solve financial problems.
We encourage all players to gamble only with money they can afford to lose and to set strict limits on their time and spending.
Age Verification
Online gambling in Australia is only available to players aged 18 years and above, or the legal gambling age in your state or territory, whichever is higher.
All players must verify their age before creating an account or depositing funds. If you are under the legal gambling age, you are prohibited from participating in online gaming.
Warning Signs of Problem Gambling
Do any of these warning signs apply to you?
- Chasing Losses: Continuing to gamble to recover money you've lost
- Increasing Amounts: Needing to gamble with larger amounts to achieve the same excitement
- Loss of Control: Being unable to stick to your budget or time limits
- Hiding Gambling: Keeping your gambling activities secret from family or friends
- Neglecting Responsibilities: Spending time and money on gambling instead of work, study, or family
- Borrowing to Gamble: Taking out loans or using credit to fund gambling
- Emotional Distress: Feeling anxious, depressed, or irritable when not gambling
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
If you recognise any of these signs in yourself, please reach out for help immediately.
Self-Help Tools & Features
Most reputable online casinos, including those accepting Neosurf, offer the following responsible gaming features:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose during a session
- Time Limits: Set reminders to take breaks from play
- Reality Checks: Receive pop-up notifications showing your session duration and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from the platform
- Account Closure: Request to have your account permanently closed
Speak with your casino's customer support team to activate these tools on your account.
Support Organizations & Helplines
If you're struggling with problem gambling, professional help is available. Please contact one of these trusted organizations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free confidential support, counselling, and information for Australians affected by problem gambling
United Kingdom
- GamCare: www.gamcare.org.uk – Free support, advice, and counselling for problem gamblers
- GamStop: www.gamstop.co.uk – National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Information and resources for responsible gaming in Canada
United States
- National Council on Problem Gambling: www.ncpgambling.org – Free helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and counselling on problem gambling prevention
If You Need Help
Please don't hesitate to reach out. Problem gambling is a treatable condition, and support is available. Whether you're concerned about your own gambling or that of a loved one, the organizations listed above provide free, confidential, and professional assistance.
Your health and wellbeing are more important than any game. Seek help today.